Legal information — Emotionhight

This page summarises the legal terms and obligations that apply to the services provided by Emotionhight in Australia. It includes our terms of service, consumer information required under Australian law, intellectual property guidance and dispute procedures.

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Terms of Service

The following clauses set out the core terms that govern the supply of creative content services by Emotionhight. These terms should be read together with any project-specific proposal or statement of work.

Services are described in a written proposal or SOW. Timelines and milestones are estimates and may be adjusted by mutual agreement. Final deliverables are delivered in agreed formats; additional file types may incur extra fees.

Quotes are valid for the period stated. Deposits may be required. Invoices are payable within agreed terms. Late payments may attract interest consistent with applicable Australian law.

Scoped change requests may affect price and timeline. Cancellation fees apply to work already performed. Where consumer guarantees apply, those rights are not restricted.

Australian Consumer Law & Your Rights

We comply with the Australian Consumer Law (ACL). Products and services we supply come with consumer guarantees that cannot be excluded where a purchase is made by a consumer. This includes guarantees that services will be rendered with due care and skill and that goods will be of acceptable quality.

  • If a failure is major you may be entitled to a replacement or refund.
  • We will assess repair, replacement or refund in accordance with ACL.
  • For warranty or service issues please contact us via Contacts.
Studio work example

Privacy & Data Handling (summary)

We process personal information to deliver services, communicate with clients, and comply with legal obligations. For full details about collection, use, storage, access and correction rights, retention periods and cross-border transfers, please see our full Privacy Policy.

Data security

We take commercially reasonable steps to protect information, including using secure storage, limited access, and third-party processors who meet our security standards. Requests for personal data or deletion should be directed to the contact details above or via Privacy Policy.

Intellectual Property

Unless otherwise agreed, Emotionhight retains copyright in creative works (concepts, drafts, final assets) until payment and license terms are satisfied. On payment, we grant the agreed licence for the client’s intended use. Clients must not use Emotionhight materials beyond the licence terms.

Creative assets example

If you supply third-party materials, you confirm you have the right to license them to us. We may request credit where reasonable. For trademark, moral rights or licensing questions contact us via Contacts.

Liability & Indemnity

To the maximum extent permitted by law, Emotionhight's liability for loss or damage arising from our services is limited. Nothing in these terms is intended to exclude statutory rights that cannot be excluded under Australian law (including certain consumer guarantees under the ACL).

TypeSummary
Direct lossLimited to fees paid for the relevant services (except where non-excludable).
Indirect lossWe exclude liability for indirect or consequential loss to the extent permitted by law.
Consumer rightsACL guarantees apply and are not restricted.

Clients agree to indemnify Emotionhight for claims arising from client-supplied materials, breach of licence, unlawful instructions or misuse of deliverables.

Dispute Resolution & Governing Law

We aim to resolve issues quickly and fairly. If a dispute arises, please contact us at Emotionhight@gmail.com and allow 14 days to respond. If unresolved, parties agree to attempt mediation before commencing formal proceedings.

These terms are governed by the laws of New South Wales, Australia. Any legal proceedings must be brought in the courts of New South Wales.