Privacy Policy

Emotionhight ("we", "our", "us") provides creative content and related services in Australia. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you interact with our website, communications, and services. We process personal information in line with applicable Australian privacy laws and industry practices.

Information we collect. We may collect identifiers (such as name, email address, phone), professional details (such as role, company, industry), and usage data (such as pages viewed, device attributes, and interaction with emails or ads). If production is undertaken, we may also collect media necessary for the project, such as on-camera appearances or voice recordings, subject to releases obtained at the time of capture.

How we use information. We use personal information to deliver and improve services, respond to enquiries, provide quotes, manage projects, personalise communications, and meet operational, legal, and risk requirements. Usage data helps us understand performance of content and website features so we can refine user experience and creative outputs.

Lawful bases. Depending on context, our bases include consent (for optional updates), performance of a contract (to provide agreed services), and legitimate interests (such as service improvement, security, and analytics balanced against user expectations). Where required, we will seek consent and allow straightforward withdrawal via the contact details below.

Sharing and disclosures. We may share information with trusted service providers that support hosting, analytics, communications, payments, and production logistics. These parties are engaged under appropriate terms and are limited to purposes consistent with this Policy. If required by law or to protect rights, safety, or property, we may disclose relevant information to authorities or advisors.

Cookies and analytics. Our website may use cookies and similar technologies to remember preferences, understand site performance, and measure campaign effectiveness. You can adjust browser settings to manage cookies. Essential functions may rely on certain cookies to operate as intended.

Data security. We apply reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorised access, alteration, or misuse. While safeguards reduce risk, transmission and storage of data can involve residual risks, and we encourage secure practices when sharing information with us.

Retention. We retain personal information for as long as necessary to fulfil the purposes described in this Policy, to comply with legal obligations, and to resolve disputes. Retention periods may vary depending on the nature of the records and contractual or regulatory requirements.

Your choices. You may request access to, correction of, or updates to your personal information. Where consent forms the basis for communications, you can opt out at any time using instructions provided in messages or by contacting us. We will respond within a reasonable period, subject to verification of identity and applicable limitations.

Children. Our services target business users and brand teams. We do not knowingly seek to collect personal information from individuals under the age of 16.

International transfers. Some service providers may operate outside Australia. Where data is transferred internationally, we aim to use arrangements that support an appropriate level of protection consistent with this Policy.

Changes to this Policy. We may update this Policy to reflect changes in law, services, or operations. The "Last updated" date below indicates the most recent revision. Material changes will be communicated through our website or direct notice where appropriate.

Contact us. To exercise rights, raise questions, or make a complaint, please contact: Emotionhight, Unit 5, 26 Union Street, Newtown NSW 2042, Australia. Email: Emotionhight@outlook.com. Phone: + (61) 478 523-90-16.

Last updated: 2026-07-16